Creating Environments Where People and Teams Thrive

There is a clear and well-proven connection between workplace conflict, employee engagement and continuous business performance.

When your employees are aligned with the values and goals of your business and are managed well, they achieve great personal and professional results.

However, when they are not, workplace conflict can escalate to a dysfunctional level, affecting the morale and productivity of your employees. The consequence being:

• An increase in ‘people issues’
• An increase in sickness absence
• An increase in legal challenges/investigations
• An increase in entrenched issues that are hard to resolve

• A decrease in business targets being met
• A decrease in productivity
• A decrease in employee engagement
• A decrease in staff motivation/morale

Work with us

We can deal with difficult people management issues for you and implement proactive strategies to strengthen the capabilities of your managers, giving them the skills and tools needed to manage these situations in the future and align employee behaviour with your organisation’s values and goals.

Case Management

Examples Of Case Management

  • Workplace investigations
  • Mediations
  • Complex case management
  • Disciplines & Grievances
  • Performance management
  • Service user/customer complaints
  • Management/staff reviews

The Impact On Your Business

  • Reduction in Conflict
  • Reduction in time spent on resolving issues
  • Retention of business reputation
  • More engaged staff
  • Satisfied clients

Consultancy & Reporting

Examples Of Consultancy & Reporting

  • Staff Engagement
  • Performance Management
  • People Governance
  • Board Adviser
  • Staffing Reviews

The Impact On Your Business

  • Improve individual and business performance
  • Reduce time spent on workplace & client conflict
  • Increase in staff engagement

Support For Managers

How We Can Support Managers

  • Coaching support
  • Undertaking a Difficult Conversation
  • Undertaking a Coaching Conversation
  • Managing Disciplines, Grievances & Performance Management

The Impact On Your Business

  • More confident people managers
  • Managers proactively taking responsibility for managing difficult situations
  • Improvement in individual and business performance


We can develop a workshop to suit your needs, however our current provision includes the following;

  • Workplace investigation skills
  • Service user complaint investigation skills
  • Facilitated discussion
  • Managing workplace conflict
  • Team engagement
  • Harassment Adviser skills
  • Preventing bullying and harassment in the workplace
  • Supporting a culture of dignity and respect
  • Managing discipline and grievance procedures

The Impact On Your Business

  • More confident people managers
  • People issues managed proactively and effectively
  • Saving time and resources
  • Increased staff engagement