Welcome To Dorothy McKinney

Reducing And Resolving Conflict

‘Creating Environments Where People and Teams Thrive’

There is a clear and well proven connection between workplace conflict, staff engagement and ongoing business performance.

Where your staff are aligned to the values and goals of your business and are being managed well they will achieve great outcomes for themselves and your business.

We work with you by undertaking the difficult people management issues for you and implementing proactive strategies to ensure that your team are skilled to manage these situations in the future and that your people are aligned to your business

Where workplace conflict is at a dysfunctional level the impact  will be as follows:

  • People issues becoming bigger than the delivery of targets
  • Increased sickness absence
  • Reduction in staff motivation
  • Low morale
  • Low levels of staff engagement
  • Issues become entrenched and hard to resolve
  • Legal challenge
  • Business targets not being achieved

Case Management

Examples Of Case Management

  • Workplace investigations
  • Mediations
  • Complex case management
  • Disciplines & Grievances
  • Performance management
  • Service user/customer complaints
  • Management/staff reviews

The Impact On Your Business

  • Reduction in Conflict
  • Reduction in time spent on resolving issues
  • Retention of business reputation
  • More engaged staff
  • Satisfied clients

Consultancy & Reporting

Examples Of Consultancy & Reporting

  • Staff Engagement
  • Performance Management
  • People Governance
  • Board Adviser
  • Staffing Reviews

The Impact On Your Business

  • Improve individual and business performance
  • Reduce time spent on workplace & client conflict
  • Increase in staff engagement

Support For Managers

How We Can Support Managers

  • Coaching support
  • Undertaking a Difficult Conversation
  • Undertaking a Coaching Conversation
  • Managing Disciplines, Grievances & Performance Management

The Impact On Your Business

  • More confident people managers
  • Managers proactively taking responsibility for managing difficult situations
  • Improvement in individual and business performance


We can develop a workshop to suit your needs, however our current provision includes the following;

  • Workplace investigation skills
  • Service user complaint investigation skills
  • Facilitated discussion
  • Managing workplace conflict
  • Team engagement
  • Harassment Adviser skills
  • Preventing bullying and harassment in the workplace
  • Supporting a culture of dignity and respect
  • Managing discipline and grievance procedures

The Impact On Your Business

  • More confident people managers
  • People issues managed proactively and effectively
  • Saving time and resources
  • Increased staff engagement